5th April 2021
PO2101 was closed on 23rd Jan 2021 and estimated to arrive in mid to end April. PO2102 was closed on 28th Feb 2021 and estimated to arrive in end April.
Due to COVID safety regulations, the CNY break in China was extended two weeks longer than usual, which delayed production. Stock production for both preorders has just been completed and shipping will take another 3 weeks. We hope to receive the shipment by end April and dispatch all orders within 3 to 5 working days. Thank you for your patience, BASIS girls!
9th February 2021
Blessed Lunar New Year! Our office and warehouse will be taking a festive break from now till 16th February 2021. All orders placed during this period will only processed and dispatched after 16th February.
Requests for returns and exchanges received during the festive break will also be processed after 16th February. Your return / exchange request will be valid as long as we receive your email within 14 days from your date of receipt, and is compliant with the rest of our return and exchange policy.
Thank you, BASIS girl, for your love & support.
Enjoy all the pineapple tarts you can eat & we'll see you in a week!
4th June 2020
COPING WITH COVID-19
In view of the measures put in place by the Singapore government, BASIS can and will continue to operate as an online retail business.
We have also updated our returns and exchanges policy
in view of the COVID-19 situation for the convenience of our shoppers. Returns eligibility has been extended to 14 days from date of receipt, you can learn more about our returns and exchanges policy here.